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Blacklisted

Solution

If you came here after receiving an error message such as:

554 5.7.1 Service unavailable; Client host [IP ADDRESS] blocked using <blacklist>; <URL>;

Your email to our server was rejected because your IP address or hostname was listed in one of many real-time blacklists we use, or was blocked due to another rejection clause or policy. We utilize several technologies to prevent spam and/or viruses being sent through our email systems.

If you are a legitimate user or customer, check the settings in your email client. Make sure SSL/TLS connections and SMTP authentication are turned on and configured properly.

If you continue having problems sending or receiving email, please submit a Support Ticket.

 
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